Frequently Asked Questions
Everything you need to know about your next glow up.
Are Starrily products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and vegan, meaning we never test on animals or use animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take 10-21 business days depending on your location and customs processing.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused and unopened products within 30 days of delivery for a full refund or exchange.
Can I track my package after it ships?
Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.